Contact Us
The ROBeautee team is happy to assist you.
GET IN TOUCH
Email: robeautee@gmail.com
For the fastest assistance, please include your full name and order number when contacting us about an existing order.
ORDER SUPPORT
For questions regarding an existing order, please include:
- Your full name
- Order number
- Email address used to place the order
- A brief description of your question or concern
- Photos or videos, if applicable
This helps us locate your order and assist you more efficiently.
PRODUCT & WIG ASSISTANCE
Need help before placing your order?
We’re happy to assist with questions regarding:
- Glueless wigs
- Ready-to-Ship vs. Made-to-Order units
- Wig sizing
- Hair lengths and textures
- Custom coloring
- Wig customization
- Hair care and maintenance
- Product recommendations
RESPONSE TIME
Please allow approximately 1–2 business days for a response.
Messages received on weekends, holidays, or during high-volume promotional periods may require additional response time.
Sending multiple messages regarding the same inquiry may delay our ability to respond efficiently.
BEFORE CONTACTING US
You may be able to find your answer immediately in our:
Frequently Asked Questions
Shipping & Processing Policy
Returns & Exchanges Policy
Hair Care Guide
LET’S STAY CONNECTED
Follow ROBeautee on social media for new arrivals, wig transformations, hair inspiration, product launches, restocks, and exclusive offers.
ROBeautee LLC
Luxury Hair. Effortless Confidence.